Home Delivery or Click & Collect Choose your option, fully complying with government distancing guidelines
Order 100% From Your Home Simply reserve, buy outright or apply for finance
Fully Refundable Deposit If the vehicle you reserve with us isn’t for you, we will fully refund you your deposit


Closing Date 31/08/2022
Working Hours
Location Eastcote
Salary Competitive

Customer Experience Advisor

At WLMG we are always looking to innovate and develop new talent in the Automotive trade.

We are looking to recruit several candidates to fill brand new roles within our organisation.The/ digital needs of our business means we are looking to recruit Digital Customer Experience Advisors.

Every customer is different and we want to be able to fulfil the needs of any customer in WLMG. Our advisors will be the first point of contact for many of our new and existing customers.

Depending on the needs of the customer you could be

  • Booking service appointments
  • Answering there query for them
  • Taking a deposit on a new or used car
  • Even taking them through the whole car buying experience.

No two days will be the same so we're looking for an experienced and customer-focused sales professional with experience in an office based / telephone based sales role.

The role involves providing the best customer experience, guiding customers through a vehicle buying process, listening to their requirements. Full training will be given but we're looking for the following as a starting point:

Good IT skills and proficient with Microsoft Office;
Customer-service experience;
Excellent communication skills & a great telephone manner;
Ability to follow company processes;
Flexibility in relation to working hours and attitude;
Strong listening skills and negotiation skills;

Knowledge of the Automotive Industry (ideal).

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