Looking after our Customers and Staff During Lockdown

The following detail applies currently to all our dealerships:

AFTERSALES (servicing and parts)

Open as usual

SALES

Open Digitally and on the telephone for click and collect, reserve on-line and home delivery services.

Our showrooms will be temporarily closed in accordance with Government requirements.

Our sales teams will be on hand to assist you and handle all aspects of purchasing a new or used vehicle (as we were during previous lockdowns).

We can offer:

  • We can currently offer unaccompanied test drives (subject to terms and conditions) please call the relevant dealership for further information.
  • Virtual sales appointments through Teams, Zoom, Google Meets and Facetime
  • Over the phone appointments to discuss any aspect of your new and used car purchase
  • Reserve online for only £99
  • Full end to end sales experience online
  • Click and collect from outside any of our dealerships.
  • Home Delivery is also available.

If you are awaiting delivery of a new or used car are still offer a click and collect service with a contactless handover.

We can also arrange home delivery (T&Cs apply) please contact the branch you brought your vehicle from to discuss.

To call your branch please click on contact us above to find the relevant phone number.

Keeping our Customers & Colleagues Safe

We also want you to be comfortable and confident while visiting us In Our Dealerships

  • We offer you a warm welcome but we are now practising a non-handshake policy and following the recommendations for Social Distancing.
  • No more than two people from the same household will be permitted into the showroom / service area
  • Where necessary, we’ll limit the flow of people coming into our dealerships to make sure they don’t get too busy.
  • We have reconfigured showrooms and removed cars, where applicable, to provide more space to help us follow Social Distancing recommendations.
  • We have reduced staff numbers in dealerships by asking some to work from home.
  • Staff in dealerships are asked to avoid close contact.
  • Our staff wash with soap & water or sanitise their hands thoroughly & frequently.
  • The cleaning staff have stepped up the frequency & intensity of their work
  • Our staff are using hand sanitisers, steering wheel covers, gloves, seat covers, and other relevant products best suited to their role and work.
  • Similarly, our technicians wipe the interior tactile elements of customers’ cars before and after working on them.
  • We discourage employees from using other employees’ workspaces, tools and equipment
  • Similarly, our technicians wipe the interior tactile elements of customers’ cars before and after working on them.
  • We discourage employees from using other employees’ workspaces, tools and equipment
  • If there are any sick employees, they are told to stay home and follow the Government Guidelines before returning to work.
  • Please be advised refreshments (hot or cold) will NOT be available in the showroom to avoid cross contamination.
  • Cashless Payments only. Customers will be required to pay any charges due by debit / credit card. Over the phone payment limits will still be applicable.
  • Please bring a suitable face mask, as these are compulsory throughout our dealerships.