Trainee Aftersales Advisor at WLMG Ruislip Service Centre
At WLMG, we aren’t just keeping pace—we’re setting it. As our group continues to grow, we are looking for a enthusiastic, driven Trainee Aftersales Adviser to join our busy team at WLMG Ruislip.
You don’t need years of dealership experience to join us—just the right attitude, a passion for helping people, and a desire to learn! If you’re aged 16 to 18 and looking to step onto a genuine career ladder in the automotive sector, this is the perfect opportunity for you.
About the Role
As a Trainee Aftersales Adviser, you’ll be the friendly face and voice of our service department. You will be learning the ropes from an experienced team, helping us deliver an outstanding experience to every customer through honesty, clear communication, and great service.
Your day-to-day responsibilities will include learning how to:
- Welcome Customers: Greet visitors professionally and give a great first impression of our service department.
- Book & Manage Vehicles: Schedule cars in for service or repair work and keep track of them as they move through the workshop.
- Keep Customers Updated: Contact customers to keep them in the loop on their vehicle’s progress.
- Handle Invoicing & Admin: Prepare final invoices and learn how manufacturer warranties work.
- Recommend Products & Services: Help customers understand what their vehicle needs to stay safe and roadworthy.
What We’re Looking For
No prior automotive experience is necessary—we will provide full training! We are looking for someone who:
- Is a good communicator with a polite, helpful manner (on the phone and face-to-face).
- Is organized, punctual, and eager to learn new skills.
- Thrives in a fast-paced environment and enjoys working as part of a team.
- Has a positive, "can-do" attitude.
- A full UK driving licence is a bonus, but not essential to start!
What We Offer
We believe in investing in young talent and helping you build a long-term career.
- Full Training & Support: Comprehensive, ongoing training and mentoring from day one.
- Clear Career Progression: Real opportunities to progress within the WLMG Group.
- Holiday Allowance: 22 days paid holiday + Bank Holidays.
- Great Benefits: Company pension scheme, employee discounts, company events, and performance-based bonus schemes.
Working Hours & Salary
- Hours: Full-time (Monday to Friday, with some weekend availability as required in a retail environment).
- Location: On-site at WLMG Ruislip.
- Salary: £16,000.00 – £23,000.00 per year (Dependent on Age & Experience + Bonus Opportunities)
How to Apply
Ready to start your journey in the motor trade?
If you’re a motivated, customer-focused 16–18 year old ready to learn, we’d love to hear from you! Send us your CV and a brief cover letter letting us know why you’d be a great fit for the WLMG Ruislip team.